Uno Collectives

Returns / Exchanges

Clear, practical help after delivery.

If an order arrives incorrect, damaged, or materially different from what was shown, contact us and we will review the issue.

When to contact us

Please reach out promptly after receiving your order, especially if there is an issue with the item, size, or delivery condition.

Condition of items

Items should be unworn, unwashed, and returned with original packaging or labels where applicable. We may ask for photos so we can understand the issue clearly.

Change of mind

Because drops are limited, change-of-mind returns or exchanges may not always be available. We will keep the process clear before confirming next steps.